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Residence permit

How to recover a lost or stolen residence permit

The loss of a residence permit can spell trouble for an expat. In this guide, we will look at the basic steps to recover a lost, damaged or stolen document. Bear in mind that there is a race against time, so you need to act immediately.

Last time updated
11.07.24

The residence permit is one of the most important documents for expats in Luxembourg. Loss or damage can lead to additional difficulties, ranging from the inability to access many services to problems with the immigration authorities.

This may sound strange, but it is still a good idea to check your document folders, pockets and wallets. If you manage to find your card, the next steps will be unnecessary.

If the document is not found, go to the next step.

The first thing you should do is contact the police to report the loss, theft or damage of your residence permit. This is a mandatory procedure as the document is also an identity card. The police will have to investigate and take action if your rights have been violated by someone else.

The police will only accept statements in the official languages of Luxembourg: German, French or Luxembourgish.

If you do not know them, you will need the help of an interpreter.

Read our special guide on how to contact the police:

Luxembourg
Police 
Guide

How to contact the police in Luxembourg

If your residence permit is lost, damaged or stolen, you should immediately fill in the necessary form and send it to the Ministry of Foreign Affairs.

You should do this after you have contacted the police. Once you have received confirmation that your application has been accepted.

There is no specific deadline, so you should act as soon as possible. Your residence permit gives you access to many services and facilities and contains personal information that can be used by malicious people.

There are two ways to apply:

Through the MyGuichet portal
By post to the Ministry of Foreign Affairs

Once you have submitted your application, all you have to do is wait for a decision from the government. It usually takes no more than 30 days. In some cases, a decision may be made sooner or later.

If approved, you will have to go through the same procedures as for a normal residence permit.

Read one of our guides to find out how to obtain a residence permit depending on your reasons for entering Luxembourg:

faq

Frequently Asked Questions (FAQ)

What are the risks of losing your Luxembourg residence permit?

Do I have to go to the police?

How much does it cost to reinstate a residence permit?

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We took photos from these sources: Roman Melnychuk on Unsplash

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