Privacy Policy

This Privacy Policy applies to the processes outlined in Section 3 “Privacy notice”.

Please note that our information resources may contain links to the resources of other service providers that are beyond our control and to whom this Privacy Policy does not apply.

We require that our partners handle user data with care, therefore, we work only with companies that have established their credibility.

To collect some of the data listed above, we may use cookies. For more information on the use of cookies, see Section 4 below.

2.2. Collecting the personal data of underage users

Our information resources are not designed to process the personal data of children below the age of 13. In the event that we need to use this type of data to create website content, it is mandatory that we request consent from a parent or legal guardian.

If you have reason to believe that a child has provided us with his or her personal data, please let us know using the contact information in Section 9 “Contacts”.

The Luxtoday’s information resources process personal data to identify you as an individual for the following purposes:

3.2.Processing your personal data through Luxtoday information resources without identification

Our information resources automatically collect data without identifying you as an individual for the following purposes:

3.3. Data processing for internal Luxtoday purposes

In addition to the activity stated above, the platform operates outside of its information resources. The platform processes your personal data in the course of its operation for the following purposes:

3.4. Automated individual decision-making and profiling

To accomplish the purposes for which we process your personal data, we do not engage in automated individual decision-making, including profiling.

4.1 What is a cookie?

A cookie is a small text file stored by a website on the user’s terminal. The majority of websites use cookies to improve their functioning and optimize the browsing experience of their users.

4.2 Cookies used on the Luxtoday

• Absolutely necessary cookies (Luxtoday internal cookies) are technical cookies allowing navigation on the platform and access to its functionalities and сontent.
• Functional cookies (Luxtoday internal cookies) make it possible to recognize you when you return to the Platform, to memorize the information relating to your preferences, and thus to improve your browsing quality: adapt the configuration of the Platform to your preferences.
• Audience measurement cookies (Google Analytics third-party cookies): these cookies are used to enable us to recognize and count the number of visitors on the Platform and to collect information on how it is used. (navigation route, most visited pages, etc.).

To find out more on Google’s privacy policy: Google Privacy Policy

4.3 Refusing and Deleting Cookies

You have the right to obtain information from us about the processing of your personal data, the purpose of processing, categories, recipients or categories of recipients, including from third countries (outside the European Union or the European Economic Area) or international organisations, the period of storage, conditions of terminating the processing of your data and the source of your personal data.

If we process your personal data electronically, we will provide you with a copy of these data in a commonly-used format.

5.2. Right to correct your personal data

If your personal data is inaccurate, incomplete or outdated, you have the right to require that we correct it without delay on our part or, when appropriate, to correct it on your own, for example, in your personal account settings.

You will be notified once we have corrected your personal data.

5.3. Right to delete your personal data

You have the right to request that we delete your personal data without delay on our part or, when appropriate, delete it yourself, for example, in your personal account settings.

If we cannot delete your personal data, we will anonymise your personal data to make it impossible to identify the owner.

You will be notified once we have deleted or anonymised your personal data.

5.4. Right to restrict (block) processing

You have the right to request that we restrict (block) the processing of your personal data. You may, however exercise this right only in the following cases:

1. You have disputed the accuracy of your personal data for a period that allowed us sufficient time to verify these data;
2. Processing your personal data is against the law and you object to your personal data being deleted and request that we restrict their use;
3. We no longer need your personal data for the purposes of processing but you need them to impose, pursue or protect your legal requirements;
4. You object to the processing until it is verified that our legitimate grounds override your grounds.

If the processing of your personal data is restricted (blocked), we will suspend processing until the restriction is lifted but will continue to store your personal data.

You can lift the restriction (block) from the processing of your personal data at any time by sending us a request using the methods specified in Section 9 “Contacts”.

5.5. Right to data portability

You have the right to obtain your personal data in a structured and machine-readable format as well as the right to have these data transferred to another controller if technically feasible.

You may exercise this right when your data is processed electronically on the basis of your consent or a signed agreement to which you are a party.

5.6. Right to object

You have the right to object to the processing of your personal data at any time based on a substantiated objection, when we process your data:

• to perform tasks in the public interest or to exercise official authority conferred on us;
• based on the legitimate interests that we or a third party pursue, except when pursuing these interests is necessary to protect your rights and freedoms.

We will not process your personal data if we cannot demonstrate convincing legal grounds for processing them.

You may also, at any time, object to our processing of your personal data for marketing purposes, including for profiling.

5.7. Right to withdraw consent

If your personal data are processed due to your consent, you have the right to withdraw it. We use a simple ‘withdrawal of consent’ procedure:

5.8. Right to file a complaint with a supervisory authority

You have the right to file a complaint with an authorised supervisory authority in your country if you have doubts about our methods for processing your data or protecting and enforcing your rights.

You can find contact information for your supervisory authority on the European Data Protection Board website.

5.9. Request for additional information required to identify a data subject

If the data you provided are insufficient for observing your rights, we may request additional data from you to verify your identity. We do our best to request only essential information that is absolutely necessary. If you fail to provide additional information we will not be able to observe your rights. If you believe that we violate your rights by requesting additional information, you can file a complaint with a respective supervisory authority.

5.10. Terms of providing information on your rights

We provide information on observing your rights free of charge. If your request is clearly unsubstantiated or excessive (specifically, due to repetitiveness), we may refuse to respond or charge a fee for providing the requested information.

5.11. Exercising your rights

We provide several methods for exercising your rights:

• You can use the online feedback form available on the website to send us a request regarding your personal data;
• You can exercise your rights without assistance, when available, via your personal account;
• You can address critical issues to our data protection officer: privacy@luxtoday.lu.

5.12. When we are restricted from observing your rights

According to Article 23 of the GDPR, we must restrict the scope of our obligations and your rights when it is required by the law of the European Union or an EU member state.

These restrictions may apply if your personal data are processed to safeguard:

1. National security;
2. Defence;
3. Public security;
4. The preliminary inspection, investigation, identity verification or the prosecution of criminal offences or the execution of criminal penalties, including the safeguarding against and the prevention of threats to public security;
5. Other important objectives of general public interest of the European Union or of a member state in which you are located, in particular, an important economic or financial interest of the European Union or of a member state, including monetary, budgetary and taxation matters, public health and social security;
6. The protection of judicial independence and judicial proceedings;
7. The prevention, investigation, detection and prosecution of breaches of ethics for regulated professions;
8. A monitoring, inspection or regulatory function connected to the exercise of official authority;
9. The protection of the data subject or the rights and freedoms of others;
10. The right to file civil law claims and enforce foreign court rulings.

There are also special conditions that must be met for your rights to be exercised, specifically:

If we are not able to observe your rights upon your request, we will send you a substantiated refusal.

You have the right to file a complaint with a competent supervisory authority in your country if you have doubts with regard to our processing your data or protecting or observing your rights.

Your country’s supervisory authority’s contact information is available on the European Data Protection Board website.

We have adopted security measures to protect your personal data according to the best security and privacy practices available. We use safety precautions to protect your information.

We assess impacts on data protection in order to identify your risks during data processing. We minimise detected risks by employing technical and organisational security measures.

You are responsible for the safekeeping of the password we provide for your personal account on our website. You must maintain this password in confidence and never transfer it to anybody.

We will inform you of any changes to this Privacy Policy using the available means (via your contact email provided during registration or via our information resources during your next visit).

Please review every update to this Privacy Policy.

Our e-mail for protectional questions

You can address important questions about the protection of personal data directly to our data protection officer by e-mail: privacy@luxtoday.lu

Other Questions

For inquiries unrelated to personal data protection, please use e-mail: editorial@luxtoday.lu

Please note that this contact information can only be used for inquiries regarding personal data processing and protection. Unrelated inquiries will not be considered.

Be sure to address your request to the appropriate department. If you send your request to the wrong department, your issue may remain unresolved because departments only respond to requests within their competence.