New collective convention at Worldline: what will change for employees
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The OGBL and LCGB unions representing the employees of Worldline Financial Services (Europe) S.A. and Worldline Europe S.A. signed a new collective bargaining convention (CCT) on 10 June 2025, affecting some 250 employees. The agreement takes effect retrospectively from 1 January 2025 and will remain in force until 31 December 2026.
The document covers both qualitative and quantitative aspects of working conditions, reflecting contemporary challenges and adaptation to the new working reality.
Qualitative changes:
- The right to disconnect (droit à la déconnexion) has been strengthened - employees will now have more protection against the obligation to be on call outside working hours.
- Remote working is formally integrated in accordance with legislation.
- The flexible schedule has received an additional extension: the morning fixed time range now starts from 6:45 to 9:30, giving more freedom when planning the start of the working day.
- Disciplinary measures have been relaxed, with formal warnings limited to two years.
- Training and development: there is an increased focus on training and development of staff.
- Other provisions of the current CCT have also been clarified and improved, making the document more transparent and up-to-date.
Salary increases are envisaged in stages:
- In 2025: +0.6% linear surcharge
- In 2026: another +0.6 per cent linear surcharge
However, these changes only apply to employees in CCT Classification Groups 1 through 4.
According to both parties, the negotiations took place in a constructive and calm atmosphere, which was the key to reaching a balanced agreement. The new agreement reflects not only modern trends, but also the willingness of the employer and trade unions to engage in dialogue for the sake of better working conditions and respect for employees' rights.
