Luxembourg unveils campaign to fight cyber fraud
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Against the backdrop of the rapid growth of digital crime, Luxembourg is taking a decisive step: for the first time in Europe, the country is launching a national campaign against online fraud, coordinated by several key institutions. The initiative was launched on 5 June 2025 at the GRC (Governance, Risk, Compliance) summit at the Chamber of Commerce, where Economy Minister Lex Delles announced a new digital security strategy.
The project was the result of an unprecedented co-operation between government, banking and IT structures. The main initiators include the Luxembourg House of Cybersecurity (LHC) and the Association of Banks and Bankers of Luxembourg (ABBL). A total of 16 organisations are involved in the campaign, including:
- LuxTrust
- Central Bank of Luxembourg
- Financial Sector Supervisory Commission
- BEE SECURE
- Luxembourg police
- and other economic and digital associations.
At the centre of the campaign is a new digital platform cyberfraud.lu. The site offers:
- instructions in the event of an incident type fraud;
- direct contacts with the necessary structures;
- Recommendations for the protection of personal data and funds;
- tools such as SPAMBEE to complain about phishing emails and block senders;
- 24/7 hotline (+352 49 10 10) for emergency blocking of LuxTrust certificates.
Online fraud has become a digital epidemic in recent years. According to Europol, fraud through fake websites, fake SMS, phishing and account hacking causes billions of euros in damage every year. Luxembourg, with its high level of digitalisation and developed banking sector, has become one of the vulnerable spots.
As Minister Lex Delles noted, "We cannot remain passive. Online fraud is not an abstract threat. They are crimes that destroy trust and put families and companies at risk. With this campaign, we want to set an example for other countries - and provide confidence in the digital space."
What makes the campaign unique is its integrative approach. This is not a temporary action, but an annual strategy that aims to build a long-term defence of the digital society. The key message is that all actors in the digital world, including ordinary citizens, are part of the solution. Not just banks or communications providers.
As Pascal Steichen, CEO of the LHC, puts it, "This is the first time in Luxembourg that such a broad coalition has come together to protect citizens from digital crime. And this is a signal: both for criminals and potential victims".
Work will continue in the form of awareness campaigns, educational activities and technical improvements, including updating safety protocols and implementing early warning systems.
Looking ahead, Luxembourg aims to set a new standard for cybersecurity in Europe, becoming not just a digital hub, but a country where online crime is met with an organised, collective response.
