POST is renovating the sorting centre

The national postal operator, POST Luxembourg, has begun a major refurbishment of its sorting centre in the Wolser Industrial Park in Bettembourg. The project, costing over €80 million, has been prompted by changes in consumption patterns: a steady decline in volumes of traditional mail and rapid growth in the e-commerce sector.

Around 20 million euros of the total amount has been allocated to the installation of a state-of-the-art sorting machine capable of processing up to 13,000 parcels per hour. The equipment is scheduled to come online at the end of 2027 — in the run-up to the peak pre-Christmas period. As Mario Treinen, Head of POST Courrier, noted, the new system is designed to support the growing demands of e-commerce over the next 15 years. In parallel with this, around 60 million euros has been allocated to the construction of a new 20,000-square-metre logistics hall. By the time the work is completed in 2028, the total area of the facility will reach almost 35,000 square metres, more than double its current size.

The upgraded complex will bring together the sorting of letters and parcels, warehousing operations, transport and cross-docking. Ultimately, around 400 employees from POST Luxembourg and INFLOW will be based at the site. All current operational processes will continue as normal during the construction period, and the new infrastructure will be rolled out in phases between 2027 and 2028. The company will provide training and reskilling programmes for staff affected by automation.

The need for transformation is borne out by market data. Over the past 15 years, the structure of mail volumes has changed dramatically: whilst the company handled nearly 10 million parcels in 2025, the volume of letters fell from 160 million in 2012 to 90 million last year, representing an overall decline of 45 per cent compared with 2010. The Minister for the Economy, Lex Delles, emphasised that adapting to the growth of online retail is essential to remain competitive and retain logistics jobs within the country. Claude Strasser, Chief Executive of POST Luxembourg, described the project as a strategic investment that will ensure the retention of key logistics expertise. In addition, the project includes the installation of solar panels and charging points for electric vehicles, and will be fully compliant with modern green building standards.