Communications and Internet

How to choose a mobile service provider in Luxembourg

Staying without communication in another country is not a pleasant situation. Nowadays, this problem can be solved almost instantly. In this article we will look at the main operators in Luxembourg, as well as their pros and cons.

Table of content

Mobile internet and communications are widely available in Luxembourg. Local and European mobile operators offer to connect subscribers to their network.

What to pay attention to when choosing a plan

In order to use your SIM card as efficiently and profitably as possible, you need to determine what basic features you will need.

What do you use more: internet or calls and texts

If internet, how important is it for you to communicate via messengers – WhatsApp, Telegram, Viber. Or maybe you have a preferred social media you spend hours on? This will help you to make a more informed choice of plan.

How often do you travel around the Eurozone

If your work and life is centred in Luxembourg, it's worth looking at unlimited plans within the country. They usually have a good price and a large internet limit. But! Such offers may not work outside the country. Therefore, if you will be constantly travelling to Benelux or neighbouring countries, you should take a tariff that allows you to make calls and access the internet outside the country.

Is there really no roaming

EU roaming charges were officially abolished in 2017. However, it is worth checking with your provider to see if roaming is indeed free throughout the EU without any conditions.

Whether you have an internet or cable TV connection

If you have a telecoms provider at home (POST Luxembourg, LUXGSM, Tango, Orange, etc.), you might want to consider buying a package. It is worth studying the terms and conditions on the provider's official website or in one of the stores.

What is the best way to pay

There are many ways to pay: monthly, yearly, for the data used. Also, consider, if you want to pay with card automatically, or not. Some options offer you discounts.

What kind of coverage is best in your area

The coverage in Gutland is better than in Aisling. In the north, however, you can connect to the German or Belgian network, but then you need to think about which tariff to choose, so that you don't end up paying much more.

What is the duration of the service contract

Usually it's 12 or 24 months, but there is also a ‘no obligation’ option - you pay month by month depending on how much traffic and minutes you've used up.

What are the conditions for early termination

If you suddenly have to cancel the services of this operator for any reason, what costs you will incur when the contract is cancelled.

Registration required

As long as you are not registered in Luxembourg, you will not be able to sign a mobile phone contract. In the meantime, use prepaid SIM cards.

Available providers in Luxembourg

There are four chain providers in total, and there are both state and international networks available for mobile and internet users in the country.

POST Luxembourg

Numbers start with +621. It is considered the leading provider in the Grand Duchy. The towers are located all over the country, which ensures good coverage. Offers a variety of tariff plans, subscription fees start from 29 euros per month. At the minimum tariff - 5 GB of Internet, speed 225Mbit/sec, calls and sms within Luxembourg and the EU are limited to 1000 units.

Tango

The numbers start with +691. Like POST Luxembourg, it has its own network of towers, which makes coverage stable. There are 5 tariffs, including ‘no obligation’, where you only pay for what you actually use. The cost starts from 10 euros per month. It is also possible to customise a package to suit your needs.

Orange

Numbers start with +661. It has its own network of towers, like POST Luxembourg and Tango. It offers 4 tariff plans, starting at 15 euros per month if you only need a SIM card, and 3 if you need a phone. In this case, it is mandatory to sign an annual contract. All other mobile operators in Luxembourg use the networks of these three companies. In addition to the three national providers, the international Vodafone is popular in the country.

Vodafone

Numbers start with +34. You can buy a Vodafone card and choose a suitable tariff. Prepago is often used; it costs between €10 and €30 depending on speed and internet limit. However, if you need advice on the tariff, you can go to the nearest Vodafone Shop, for example, in Trier.

All other service providers in Luxembourg use the networks of these three companies. In addition to the three national providers, the international Vodafone is quite popular in the country.