Luxtoday

Internet suddenly became pricier? This is the new norm

Last time updated
04.09.22
Internet suddenly became pricier? This is the new norm

Luxembourg internet providers can legally raise their rates. Even if your contract, with previous price stated, is still valid.

Contrary to stereotypes, companies don’t like to increase prices — customers are unhappy every time. But the prices have to rise, because for providers the costs are growing. Components, electricity, salaries are all more pricey now.

Surprisingly, one-sided price increases are completely legal. Even in cases when the client has just signed a year- or even two-year-long contract. It’s enough for the provider to notify the user for a month.

The law protects providers because a customer about to be hit by a price increase has the right to terminate the contract early. However, in practice, few people bother to change providers because of a few euros per month.

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